Talenori policy
Privacy Policy
This policy explains how Talenori collects, uses, and protects customer information when you browse our site, contact us, join our email list, create an account, save products, or place an order.
Who operates Talenori
Talenori is operated by Teloz Technology Co., Limited, 807A, 8/F, Two Harbourfront, 22 Tak Fung Street, Hung Hom, Hong Kong. Phone: +852 5666 3402. For general privacy questions, email contact@talenori.com.
Information we collect
We collect the information needed to run the store, including contact details, shipping and billing information, order history, support messages, wishlist interactions, language preferences, and basic site analytics.
How we use information
We use customer information to process orders, provide shipping updates, answer support questions, improve product fit guidance, prevent fraud, maintain site security, and send marketing emails only when you choose to receive them.
Payments
Payment details are handled by secure third-party payment providers. Talenori does not store full card numbers on our website.
Cookies and analytics
We use cookies for cart, checkout, account, wishlist, language preference, and analytics functions. You can manage cookies in your browser settings, though some store features may stop working without them.
Sharing information
We share information only with service providers that help operate the store, such as payment processors, shipping providers, email tools, analytics services, customer support systems, and fraud-prevention services.
Your choices
You can request access, correction, or deletion of your personal information where applicable. You can also unsubscribe from marketing emails at any time.
Contact
For privacy requests, email contact@talenori.com. For order-specific support, email orders@talenori.com. For return-related requests, email returns@talenori.com.
Email contact@talenori.com for general questions, or include your order number when contacting orders@talenori.com or returns@talenori.com.