Talenori policy
Terms of Service
These terms explain the basic rules for using the Talenori website and purchasing dog swimwear, life jackets, cooling vests, sun-protection pieces, and related water-day products.
Company information
Talenori is operated by Teloz Technology Co., Limited, 807A, 8/F, Two Harbourfront, 22 Tak Fung Street, Hung Hom, Hong Kong. Phone: +852 5666 3402. General inquiries can be sent to contact@talenori.com.
Product information
We work to keep product descriptions, sizing notes, pricing, inventory, and images accurate. Minor color differences may occur because screens and lighting vary.
Fit and safety
Dog swimwear and rash guards are apparel and do not provide flotation. Life jackets are buoyancy aids, not a substitute for supervision. Always measure carefully and supervise dogs near water.
Orders
An order confirmation means we received your order. We may cancel or refund an order if a product becomes unavailable, payment cannot be verified, or shipping information appears incorrect. For order questions, email orders@talenori.com.
Pricing and promotions
Prices, discounts, and shipping offers may change over time. The final total shown at checkout before payment is the applicable order total.
Use of the site
You agree not to misuse the site, attempt unauthorized access, interfere with checkout, scrape content at scale, or use Talenori content for misleading commercial purposes.
Returns and support
For return questions, damaged items, or exchange requests, contact returns@talenori.com with your order number and clear photos when relevant.
Policy updates
We may update these terms as the store, payment options, shipping regions, or customer-support systems change. The latest version posted on this page applies to current site use.
Email contact@talenori.com for general questions. For order or return help, use orders@talenori.com or returns@talenori.com so we can route your request correctly.
